Whether you’re moving here for work, bringing your family along, or setting up a business, getting your visa sorted is a crucial step in making Dubai your home away from home.
As a leading financial centre in Dubai, the Dubai International Financial Centre (DIFC) offers comprehensive visa services tailored to meet the needs of professionals and their families. DIFC makes managing dependent visas straightforward and efficient, ensuring you have the right documentation and support throughout the process.
Let’s walk you through the essential steps and tips to understand the DIFC Residency services seamlessly to help you make the most of your time in this incredible city.
Client Portal for DIFC Residency
The DIFC Client Portal is designed to offer a wide range of online services to entities registered in the DIFC. Through the portal, users can easily access both company and employee services. For instance, the ‘Employee Services’ section allows DIFC entities to manage government service applications, including new employment visas, renewals, cancellations, and more. Additionally, the portal enables the submission of dependent visa packages and other optional services. The first user registered under the entity account is granted Super User privileges, providing them the ability to add or remove users and manage access permissions efficiently.
- Facilitating the submission of dependent visa packages
For those with ‘Employee Services’ access, applying for dependent visas is a breeze through the portal. Just make sure your portal account has enough balance before hitting that submit button.
- Avoiding Overstay Fines
To steer clear of overstay fines, submit your visa application at least 10 days before your current visit visa expires or the grace period for a canceled visa runs out. If there’s an overstay fine, your application will be on hold until it’s settled in the client portal.
- Keeping Track of Your Application
Once you’ve submitted your application, you can keep an eye on its status through the portal. The DIFC Government Services Office will also send you emails and SMS updates when your documents are ready for pick-up or if they need more info.
- Submitting Your Documents
When uploading documents, make sure they’re clear, colored, and in .jpg format. For passport photos, use a white background and make sure the applicant is facing the camera. If the dependent is under 15, the photo should follow EID guidelines: no teeth showing, no glasses or heavy jewelry, and a clear view of the face.
- Accuracy is Key
Double-check your application details to avoid any hiccups. The Government Services Office isn’t responsible for errors if the information provided is inaccurate and the information is kept confidential.
- Picking Up Your Documents
Original passports will only be handed over to the appointed consignee or company PROs, as per DIFC’s security policy. If someone else needs to collect the documents, make sure to send an authorization email from the registered portal user to [email protected].
- Handling Service Requests
Be aware that any service requests with pending information or documents for over six months will be deleted, and unfortunately, there won’t be a refund for the service fee.
- Fees and VAT
Some dependent visa applications might have VAT added. Don’t worry—a detailed tax invoice will be emailed to you once you’ve submitted your service request.
- Office Hours
The DIFC Government Services Office is open Monday to Friday, from 8:00 AM to 3:00 PM. They take a break during Friday prayers from 1:00 to 2:00 PM, and they’re closed on public holidays.
In wrapping up, making Dubai your home is just a visa away! The DIFC offers an efficient gateway to living and working in this dynamic city, with straightforward processes to ensure a smooth transition. By following the tips and leveraging the services available, you can avoid unnecessary headaches and focus on what truly matters—embracing your new life in Dubai.
MS for DIFC Residency Services
MS is a registered corporate service provider in DIFC with a dedicated team ensuring that every aspect of the DIFC residency application is handled with precision and care. From guiding you through the documentation requirements to managing compliance with DIFC regulations, we provide comprehensive support throughout the entire process. Our goal is to simplify your journey, whether you’re seeking to establish a new business or relocate your workforce, ensuring a smooth and efficient experience in Dubai’s premier financial hub.